Contact
Frequently Asked Questions
How can I place an order?
To place an order, select the items you want, add them to your cart, and proceed to checkout. Follow the instructions to enter your shipping address and payment method, then complete your order.
Which payment methods do you accept?
At Veraine Boutique, we offer a secure and convenient checkout experience. We currently accept the following payment methods:
- American Express
- Apple Pay
- Google Pay
- Maestro
- Mastercard
- Visa
All payments are processed securely to ensure your personal information remains protected at all times.
How long does shipping take?
Shipping usually takes 1–12 business days, depending on your location. You will receive a shipping confirmation once your order is on its way to you.
Can I cancel my order?
If you would like to cancel your order, please contact us within 24 hours of placing the order. After this period, cancellation is unfortunately no longer possible, as the order is already being processed.
Can I return or exchange my order?
Yes, you can return or exchange items within 30 days of receipt, as long as they are unworn, undamaged, and in their original packaging. For more information, please see our return policy.
How do I find my size?
On each product page, you will find a detailed size chart to help you choose the right size. If you need further assistance, please contact our customer service team.
Are the items I buy available in different sizes and colors?
Yes, most of our items are available in multiple sizes and colors. You can find the available options on the respective product page.
How can I contact customer service?
Our customer service team can be reached via email at info@veraineboutique.com
We are happy to assist you and will answer your questions as quickly as possible.